Welcome to the Termoglas.ba website! Your privacy is extremely important to us, and we are committed to protecting all personal data you share with us. This Privacy Policy explains how we collect, use and protect your data.
What data do we collect?
When you visit our website, we may collect the following types of data:
Website usage data:
- Information about your device (device type, operating system, browser).
- IP address.
- Data about your interactions with the website (e.g. pages visited, time spent on the page, clicks).
Cookies:
- We use cookies to improve the user experience and to analyze visits to the website using the Google Analytics tool.
Note: we do not collect any data that directly identifies you (such as your name, email address or phone number).
How do we use your data?
The data collected is used exclusively for the following purposes:
- Improving the user experience: by analyzing data collected through the Google Analytics tool, we optimize the performance and content of the website.
- Monitoring traffic: we use anonymized data to understand how visitors use our website.
- Technical maintenance: data on errors and technical problems help us detect and resolve any issues.
Cookies
Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:
- Necessary cookies: enable the basic functionality of the website.
- Analytical cookies: Google Analytics cookies help us monitor traffic and user behavior.
You can manage cookie settings through your browser settings.
How do we protect your data?
We take all security measures to protect your data from unauthorized access, alteration, disclosure or destruction, including:
- Use of security protocols on the website (SSL encryption).
- Limiting access to data to a minimum.
Data sharing
We do not share your data with third parties except in the following cases:
- Google Analytics: data is shared with Google for analytics purposes, but it is anonymized and does not contain personal information.
- Legal obligations: if we are legally required to, data may be shared with the competent authorities.
Your rights
You have the right to:
- Request access to the data we hold about you.
- Request correction or deletion of your data.
- Restrict the processing of your data.
- Withdraw your consent to the use of cookies at any time.
To exercise your rights, contact us by email at info@termoglas.ba.
Changes to the Privacy Policy
The Privacy Policy may be amended from time to time to comply with legal regulations or changes in our business. All changes will be published on this page.
Contact
For any questions about privacy, please contact us by email at info@termoglas.ba or by phone on +387 35 774 494.